PAYMENT METHODS

We have the following payment methods: Visa, Mastercard, Paypal and Bizum.

To make the payment with Bizum, enter the telephone number and the key associated with the service. If you do not yet have the Bizum key, you can request it in your bank's app. You will receive a confirmation code by sms that you must enter before finalising the payment.

If your bank doesn’t have a password, you will be redirected to your bank's app to authorize the purchase.

The possibility of using this service is subject to the availability of each bank.

PAYMENT VERIFICATION PROCESS

Due to the new European PSD2 regulation, you may be required to complete a verification step when you pay with a credit or debit card during the checkout process.

There are several methods, but the most common are based on verifying the payment through your bank's application on your mobile phone or with a temporary one-time use code.

To receive the verification request, you may first need to register for the service. Please contact your bank for more information.

If you have any problems completing a transaction on our website, please contact our Customer Service.

SECURE SHOPPING

Our e-commerce platform has several certifications of good practices in information security management, as well as compliance with the Data Security Standards for the Payment Card Industry.

INVOICE FOR COMPANIES

If you need an invoice you should write to us at eshop@wild-pony.com with your VAT number and company name and the reference number of your order.